FAQs

  • Can I make a reservation via telephone?

Unfortunately, this facility is not available.

Can I travel by plane and send my vehicle by ferry?

Yes.The vehicle will only be accommodated on the cargo vessel – Cabo Star. This service is not available on the passenger vessels (T&T Spirit, APT James, Buccoo Reef & Galleons Passage) as passengers are not allowed to disembark the passenger ferries once on board.

The cost one-way to transport a car to or from Tobago without an accompanying driver on the Cabo Star is TT$150.00 and return cost is TT$300.00.

Is it possible to travel to Tobago/Trinidad and spend only one day?

The earliest sailing from Scarborough is 6:30 a.m. and from POS is 8:00am (Mondays, Tuesdays, Thursdays & Fridays) and the last passenger vessels depart at 4:00 p.m. from both destinations. Except on Wednesdays when there is one passenger vessel in operation, departing Scarborough at 6:30 a.m. and 4:00 p.m. from POS.

If I do not use my ticket, can I transfer it to someone else?

No, tickets are non-transferable.

Can I change my ticket for a future date?

  • Tickets purchased at authorized Travel Agencies and at the Port are valid for one (1) year from the date of purchase, so they can be revalidated once for travel within that year.
  • Tickets purchased online are valid only for the date of sailing and cannot be revalidated (changed).

Can I get a refund for my unused ticket?

  • Unused ferry tickets can be submitted for a refund once the ticket was not revalidated (changed) or expired (expiry date stated on the ticket).
  • Refund of tickets can be done at both the Port of Spain and Tobago Terminal offices and will incur a 25% service charge.
  • Request for further information on refunds can be sent to ttitrefundquery@gmail.com or contact 625-3055 Ext. 202.

I’m going on vacation and would like to know if I can take my pet on the ferry?

Yes you may, provided that they are well secured in safe kennels/cages. You are required to obtain a ‘Cargo Shipment Form’ from the Freight Cashier on the day of travel for the animal. The pet will be kept on the vehicle deck and will not be allowed in the Passenger cabin during the voyage.

What do I need to purchase ferry tickets?

You must have the names of the travellers and the name should appear on the ticket as they are stated on the Government issued photo identification. 

If you are booking for a senior citizen of Trinidad and Tobago (60 years and over), ensure you have a valid National Photo ID or T&T Passport.

My baby is just 6 months old and I notice that he can travel free. Is that really so?

Yes. Children under the age of three (3) travel free on the ferry; however, they MUST obtain a ticket for travel. Tickets for infants MUST be obtained at the time of purchase of the ticket for the accompanying adult.

Are there any limitations as to the type of goods that can be transported on the Cabo Star?

There are few restrictions, among these propane gases and flammable liquids. 

Are corpses accommodated on the vessel?

Yes, they can be accommodated on the vessels. However, the Health and Safety Office located at the Port of Spain and Scarborough Ferry Terminals must be notified in advance.  The corpse must be placed in an appropriate ‘container’ and in a vehicle for transportation.

Can I travel with my registered firearm?

All passengers in possession of firearms are required to declare these at the Security check point for processing by the Port Police. Present the receipt to the designated person on board before disembarking the vessel at the end of the journey for retrieval. Please note that retaining possession of your firearm on board the Ferry is a contravention of the ISPS Code of the International Maritime Organization.

I am building a house in Tobago and want to transport all building materials to the island. How can I do this?

Materials can be transported on trucks. The rates are based on the MGW (loaded) and the TARE weight (unloaded).

The cost of the Driver’s ticket is $37.50 (one way on the cargo vessel). An alternative is the rental of a flatbed; however, this should be done in advance.

How do I go about sending a 20ft. or 40ft. container?

The following are the costs associated with this service:

  • UNDER 4 TONNES, YOU WILL BE REQUIRED TO RENT A FLATBED AND CONTAINER LIFT.
    • Cost of a flat bed for a 40’ container is TT $300.00 + TT$37.50 (VAT) (one way)
    • Cost of a lift for a 40’ container is TT$100.00 + TT$12.50 (VAT)  (one way)
    • Cost of a flat bed for a 20’ container is TT$150.00 + TT$18.75 (VAT) (one way)

Cost of a lift for a 20’ container is TT$100.00 + TT$12.50(VAT) (one way)

  • OVER 4 TONNES YOU ARE REQUIRED TO VISIT THE FRONT OFFICE AND PURCHASE A TRAILER TICKET.
    • Cost of a trailer ticket  for a 40’ container is  TT$1,800.00 (one way)
    • Cost of a trailer ticket for a 20’ container is TT$1,300.00 (one way).
  • THE COST OF THE TRAILER IS DEPENDENT ON THE MGW OF THE TRAILER:
    • MGW of a 20ft. trailer is approximately 23,000 kg. – Cost (one way):  TT$970.00 + TT$121.25 (VAT) + TT$37.50 for the driver.
    • MGW for a 40 ft. trailer is approximately 34,000 kg. – Cost (one way):  TT$1,450.00 +  TT$181.25 (VAT) + TT$37.50 for the driver.

What are the COVID-19 Measures Implemented for Inter-island Travel?

 – All passengers, employees, & external stakeholders are required to undergo mandatory temperature screening prior to entering the Terminals.

– Anyone displaying flu like symptoms will not be allowed to enter the Terminal or board the vessels.

Face masks are mandatory and must be worn at all times. Face shields are not allowed unless it is worn together with a face mask that covers the person’s mouth and chin.

– Wash/sanitize hands before entering the compound & the vessels.

– No loitering is allowed in the Terminals.

– Ensure proper physical distance is maintained in the Terminals & follow floor distance markers & signage on seats.

– Follow the instructions of staff in the Terminals & on board the ferries.

– Avoid crowding the vessels during embarkation and disembarkation. Follow instructions from staff.

– Limit movement during the sailing.

– Limited cafeteria operations – Passengers are encouraged to travel with their food and drinks to limit movement during the sailing. (Only plastic bottles are allowed on-board the ferries).

Do I need to be vaccinated to travel on the ferries?

No, at this time vaccination is not a requirement for travel on the Ferries. However, the Port Authority of T&T continues to encourage the public to be vaccinated to control the spread of the COVID-19 virus.

What is the procedure for making a Claim?

  • The incident /accident must be experienced on the vessel, or at the port compound – POS and Scarborough, Tobago.
  • Should there be a claim of missing bags, items: The Baggage Handler directs the Claimant to the Security Department to make a report. At this time an official claim can be submitted. If not, the Claimant is advised to submit documents within ten (10) days.
  • Should there be a claim of damages to vehicles OR person: The Officer on duty directs the Claimant to the Safety or Security Department. The necessary information and photos are taken by the Safety Department. At this time an official claim can be submitted in writing. If not, the Claimant is advised to submit documents within (10) days.
  • Persons submitting claims must attach their travel ticket stubs and the necessary luggage stubs.
  • The Port Authority of Trinidad and Tobago/Trinidad and Tobago Inter-island Transportation Co. Ltd. is guided by Bye Law 51, made under Section 22 of the Port Services, (Dues Charges and Management) Ordinance which is subsidiary legislation to the Port Authority Act Chap. 51:01.

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