FAQs

The cost one-way to transport a car to or from Tobago without an accompanying driver on the M.V Cabo Star is TT$150.00, and return cost is TT$300.00.

The earliest sailing from Scarborough is 6:30 a.m. and from Port of Spain is 6:30 a.m. (Mondays, Tuesdays, Thursdays & Fridays) and the last passenger vessels depart at 4:00 p.m. from both destinations. Except on Wednesdays when there is one passenger vessel in operation, departing Scarborough at 6:30 a.m. and 4:00 p.m. from Port of Spain.

No, tickets are non-transferable. Name changes are not allowed on any tickets.

• Tickets purchased online are valid only for the date of sailing and cannot be revalidated (changed). 

• Yes, unused valid ferry tickets can be submitted for a refund once the ticket was not revalidated (changed) or expired (expiry date stated on the ticket).  The Refund application form can be downloaded from FAQ #4.

• Refund of tickets can be done at both the Port of Spain and Tobago Terminal offices and will incur a 25% service charge.

• Ticket refunds cannot be submitted until the date of travel has passed.

• Request for further information on refunds can be sent to ttitrefundquery@gmail.com or contact 625-3055 Ext. 227, 202, 215

Yes you may, provided that they are well secured in safe kennels/cages. You are required to obtain a ‘Cargo Shipment Form’ from the Freight Cashier on the day of travel for the animal.
The pet will be kept on the vehicle deck and will not be allowed in the Passenger cabin during the voyage.

You must have the names of the travellers and the name should appear on the ticket as they are stated on the Government issued photo identification.
If you are booking for a senior citizen of Trinidad and Tobago (60 years and over), ensure you have a valid National Photo ID or T&T Passport.

Yes. Children under the age of three (3) travel free on the ferry; however, they MUST obtain a ticket for travel.
Tickets for infants MUST be obtained at the time of purchase of the ticket for the accompanying adult.

There are few restrictions for the Cabo Star , among these, propane gases and flammable liquids.

All goods deemed as Dangerous Goods under the International Maritime Dangerous Goods (IMDG) Code MUST be declared 48 hours (2 days) prior to being placed on the cargo vessel – M.V. Cabo Star. Dangerous Goods are prohibited on the passenger ferries. 

Flammable items such as Liquid Petroleum Tanks, LPG cylinders and Oxygen Tanks are strictly prohibited on board the passenger ferries. 

PROCESSES FOR TRANSPORTING DANGEROUS CARGO:

–  Upon finalizing the date of travel, the IMO Dangerous Goods Declaration Form must be completed and emailed to the Health & Safety (HSE) department TTIT, two (2) days prior to the travel date.

– The vehicle registration, driver’s name, a copy of the Driver’s Permit and the Vehicle’s Insurance should also be emailed to the HSE department. 

– After the required approval process is completed, the HSE department will advise the User.

– Prior to presenting the cargo on the day of travel, two (2) hard copies of the completed IMO Dangerous Goods Declaration forms must be presented to the HSE department for verification and certification. 

– Before embarkation on the vessel, a hard copy of the approved IMO Dangerous Goods Declaration form should be presented  to the Chief Officer on board the M.V. Cabo Star. This Officer will direct the driver/loader to the location for parking/designated delivery area.

For further information please contact the HSE Department:  HSETTIT@patnt.com or HSETGO@patnt.com or contact POS – 799-1202 & Scarborough- 461-7140

The corpse must be placed in an appropriate ‘container’ and in a vehicle for transportation.

Please note that retaining possession of your firearm on board the Ferry is a contravention of the ISPS Code of the International Maritime Organization.

The cost of the Driver’s ticket is $37.50 (one way on the cargo vessel). An alternative is the rental of a flatbed; however, this should be done in advance.

– No loitering is allowed in the Terminals.

– Follow the instructions of staff in the Terminals & on board the ferries.

– Avoid crowding the vessels during embarkation and disembarkation. Follow instructions from staff.

– Limit movement during the sailing.

– Limited cafeteria operations – Passengers are encouraged to travel with their food and drinks to limit movement during the sailing. (Only plastic bottles are allowed on-board the ferries).

• Should there be a claim of missing bags, items: The Baggage Handler directs the Claimant to the Security Department & HSE Department to make a report. At this time an official claim can be submitted. If not, the Claimant is advised to submit documents within ten (10) days from the date of occurrence.

• Should there be a claim of damages to vehicles OR person: The Officer on duty directs the Claimant to the Health & Safety and Security Department.
The necessary information and photos are taken by the Safety Department. At this time an official claim can be submitted in writing. If not, the Claimant is advised to submit documents within (10) days from the date of occurrence.

• Persons submitting claims must attach their travel ticket stubs and the necessary luggage stubs.

• The Port Authority of Trinidad and Tobago/Trinidad and Tobago Inter-island Transportation Co. Ltd. is guided by Bye Law 51, made under Section 22 of the Port Services, (Dues Charges and Management) Ordinance which is subsidiary
legislation to the Port Authority Act Chap. 51:01.