FAQs

Yes. The vehicle will only be accommodated on the cargo vessel – Cabo Star. This service is not available on the passenger vessels (T&T Spirit, A.P.T. James, Buccoo Reef & Galleons Passage) as passengers are not allowed to disembark the passenger ferries once on board.

The cost one-way to transport a car to or from Tobago without an accompanying driver on the Cabo Star is TT$150.00 and return cost is TT$300.00.

 

The earliest sailing from Scarborough is 6:30 a.m. and from Port of Spain is 6:30 a.m. (Mondays, Tuesdays, Thursdays & Fridays) and the last passenger vessels depart at 4:00 p.m. from both destinations. Except on Wednesdays when there is one passenger vessel in operation, departing Scarborough at 6:30 a.m. and 4:00 p.m. from Port of Spain.

• Tickets purchased at authorized Travel Agencies and at the Port are valid for one (1) year from the date of purchase, so they can be revalidated (changed) once for travel within that year.

• Tickets purchased online are valid only for the date of sailing and cannot be revalidated (changed). 

The following are the forms needed for the refund of unused, valid ferry tickets.

Note: Documents must be printed exactly as shown in the links. 

All refund of tickets will incur a 25% service charge.

 

• Yes, unused valid ferry tickets can be submitted for a refund once the ticket was not revalidated (changed) or expired (expiry date stated on the ticket).  The Refund application form can be downloaded from FAQ #4.

• Refund of tickets can be done at both the Port of Spain and Tobago Terminal offices and will incur a 25% service charge.

• Ticket refunds cannot be submitted until the date of travel has passed.

• Request for further information on refunds can be sent to ttitrefundquery@gmail.com or contact 625-3055 Ext. 227, 202, 215

 

Yes you may, provided that they are well secured in safe kennels/cages. You are required to obtain a ‘Cargo Shipment Form’ from the Freight Cashier on the day of travel for the animal.
The pet will be kept on the vehicle deck and will not be allowed in the Passenger cabin during the voyage.

 

You must have the names of the travellers and the name should appear on the ticket as they are stated on the Government issued photo identification.
If you are booking for a senior citizen of Trinidad and Tobago (60 years and over), ensure you have a valid National Photo ID or T&T Passport.

 

Yes. Children under the age of three (3) travel free on the ferry; however, they MUST obtain a ticket for travel.
Tickets for infants MUST be obtained at the time of purchase of the ticket for the accompanying adult.

 

There are few restrictions for the Cabo Star , among these, propane gases and flammable liquids.

All goods deemed as Dangerous Goods under the International Maritime Dangerous Goods (IMDG) Code MUST be declared 48 hours (2 days) prior to being placed on the cargo vessel – M.V. Cabo Star. Dangerous Goods are prohibited on the passenger ferries. 

Flammable items such as Liquid Petroleum Tanks, Cooking Gas Tanks and Oxygen Tanks are strictly prohibited on board the passenger ferries. 

PROCESSES FOR TRANSPORTING DANGEROUS CARGO:

–  Upon finalizing the date of travel, the IMO Dangerous Goods Declaration Form must be completed and emailed to the Health & Safety (HSE) department TTIT, two (2) days prior to the travel date.

– The vehicle registration, driver’s name, a copy of the Driver’s Permit and the Vehicle’s Insurance should also be emailed to the HSE department. 

– After the required approval process is completed, the HSE department will advise the User.

– Prior to presenting the cargo on the day of travel, two (2) hard copies of the completed IMO Dangerous Goods Declaration forms must be presented to the HSE department for verification and certification. 

– Before embarkation on the vessel, a hard copy of the approved IMO Dangerous Goods Declaration form should be presented  to the Chief Officer on board the M.V. Cabo Star. This Officer will direct the driver/loader to the location for parking/designated delivery area.

For further information please contact the HSE Department:  HSETTIT@patnt.com or HSETGO@patnt.com or contact POS – 799-1202 & Scarborough- 461-7140

 

Yes, they can be accommodated on the vessels. However, the Health and Safety Office located at the Port of Spain and Scarborough Ferry Terminals must be notified in advance.

The corpse must be placed in an appropriate ‘container’ and in a vehicle for transportation.

all passengers in possession of firearms are required to declare these at the Security check point for processing by the Port Police. Present the receipt to the designated person on board before disembarking the vessel at the end of the journey for retrieval.

Please note that retaining possession of your firearm on board the Ferry is a contravention of the ISPS Code of the International Maritime Organization.

Materials can be transported on trucks. The rates are based on the MGW (loaded) and the TARE weight (unloaded).

The cost of the Driver’s ticket is $37.50 (one way on the cargo vessel). An alternative is the rental of a flatbed; however, this should be done in advance.

The following are the costs associated with this service:

• UNDER 4 TONNES, YOU WILL BE REQUIRED TO RENT A FLATBED AND CONTAINER LIFT.

• Cost of a flat bed for a 40’ container is TT $300.00 + TT$37.50 (VAT) (one way)

• Cost of a lift for a 40’ container is TT$100.00 + TT$12.50 (VAT) (one way)

• Cost of a flat bed for a 20’ container is TT$150.00 + TT$18.75 (VAT) (one way)

Cost of a lift for a 20’ container is TT$100.00 + TT$12.50(VAT) (one way)

• OVER 4 TONNES YOU ARE REQUIRED TO VISIT THE FRONT OFFICE AND PURCHASE A TRAILER TICKET.

• Cost of a trailer ticket for a 40’ container is TT$1,800.00 (one way)

• Cost of a trailer ticket for a 20’ container is TT$1,300.00 (one way).

• THE COST OF THE TRAILER IS DEPENDENT ON THE MGW OF THE TRAILER:

• MGW of a 20ft. trailer is approximately 23,000 kg. – Cost (one way): TT$970.00 + TT$121.25 (VAT) + TT$37.50 for the driver.

• MGW for a 40 ft. trailer is approximately 34,000 kg. – Cost (one way): TT$1,450.00 + TT$181.25 (VAT) + TT$37.50 for the driver.

– Anyone displaying flu like symptoms will not be allowed to enter the Terminal or board the vessels.

– No loitering is allowed in the Terminals.

– Follow the instructions of staff in the Terminals & on board the ferries.

– Avoid crowding the vessels during embarkation and disembarkation. Follow instructions from staff.

– Limit movement during the sailing.

– Limited cafeteria operations – Passengers are encouraged to travel with their food and drinks to limit movement during the sailing. (Only plastic bottles are allowed on-board the ferries).

No, at this time vaccination is not a requirement for travel on the Ferries. However, the Port Authority of T&T continues to encourage the public to be vaccinated to control the spread of the COVID-19 virus.

• Report all accidents and incidents immediately to the nearest Safety or Security personnel on site regardless of the seriousness. Any accidents or incidents that occur on board the ferries must be reported immediately to vessel’s crew.

The incident /accident must be experienced on the vessel, or at the port compound – POS and Scarborough, Tobago.

• Should there be a claim of missing bags, items: The Baggage Handler directs the Claimant to the Security Department & HSE Department to make a report. At this time an official claim can be submitted. If not, the Claimant is advised to submit documents within ten (10) days from the date of occurrence.

• Should there be a claim of damages to vehicles OR person: The Officer on duty directs the Claimant to the Health & Safety and Security Department.
The necessary information and photos are taken by the Safety Department. At this time an official claim can be submitted in writing. If not, the Claimant is advised to submit documents within (10) days from the date of occurrence.

• Persons submitting claims must attach their travel ticket stubs and the necessary luggage stubs.

• The Port Authority of Trinidad and Tobago/Trinidad and Tobago Inter-island Transportation Co. Ltd. is guided by Bye Law 51, made under Section 22 of the Port Services, (Dues Charges and Management) Ordinance which is subsidiary
legislation to the Port Authority Act Chap. 51:01.

 

Address
Port of Spain Ferry Terminal Building, Wrightson Road, Port of Spain, Trinidad.

Operational hours POS Terminal:

  • Monday to Friday (except Wednesdays) – 4:00 a.m. to 5:00 p.m.
  • Wednesday – 6:00 a.m. to 5:00 p.m.
  • Saturday – 4:00 a.m. to 4:00 p.m. (Closed 11 a.m. – 12 p.m.)
  • Sunday – 7:00 a.m. to 3:00 p.m. 
  • Public Holiday – 7:00 a.m. to 2:00 p.m.

Contact numbers: 
(868) 625-3055/623-9353 Extensions 215, 211 or 212 (Information)
(868) 625-3055/623-9353 Extensions 216 & 217 (Operations)
(868) 625-3055/623-9353 Extensions 221 & 218 (Safety)

WhatsApp or Call (Monday to Friday / 8:00 a.m. to 4:00 p.m.) 723-1179

Facebook Page: https://www.facebook.com/TTFERRY/
Instagram: ttferries

 
 
 
 
 
 

 

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